AIA Group Sucks Customer Reviews and Feedback

From Everything.Sucks

AIA Group Limited, known as AIA, is the largest public listed pan-Asian life insurance and securities group. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.


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Former Employee - Anonymous Employee says

"Tighen deadline, make everything possible"

Former Employee - Associate says

"Forced to work 7 days a week by the manager who does not know how to run the team and many people just resigned. No respect for staff"

Former Employee - Claims Manager says

"Management will bully you out if they don't like you, regardless of ability. Favouritism, lack of transparency, leaders do not listen to their staff, lack of accountability, workloads unmanageable, rife with nepotism, lack of empathy towards staff, lies about 'work flexibility' and doctors KPI requirements against staff they don't like."

Current Employee - Customer Service Representative says

"lack of training and resources for staff, very little room for movement unless you're highly political. HR is unhelpful."

Former Employee - Financial Services Consultant says

"bad culture, very few smart people"

Former Employee - Senior Manager says

"1. Micro management 2. Humiliated the new joiner 3. Unidentified reporting line 4. politic"

Current Employee - IT Specialist says

"there is no medical leave for those GCB 4 and below(non manager level)."

Current Employee - Cyber Security says

"Highly bureaucratic, toxic work culture. Management is the worst. If you think you worked in a bad company, try AIA."

Current Employee - Anonymous Employee says

"-unstructured -not doing anything -getting different job scope from what the position supposed to be -LATE payment and low compensation -no career growth and progressions"

Former Employee - Vice President says

"Office politics is terrible and appraisal is very subjective They will lure you with higher pay but working condition is very bad and the increased pay is actually a hardship fee The Executive Committee (BOD) has no clue about strategy and focus only on short term tactics to save their face during monthly meeting with regional office I definitely would not recommend this company to anyone unless you really don't have other choice"

Financial Services Consultant (Former Employee) says

"Long hours, bad pay. Bad mangement. Not supportive. Not worth your time and you should find somewhere else. Not only for AIA but other jobs as well. Really bad"

Personal Assistant to the Wealth Management Director (Current Employee) says

"AIA Culture is really the worst one I have ever met (I mean if you work under agents)! Especially if your teammates are all from Mainland China, their attitude is very bad and they are so non- sense but only selfish. I seldom write such a bad comment but this is the only place that I regret working in."

BC (Former Employee) says

"Pengalaman kerja yg plg buruk yg saya rasakan krn saya harus kehilangan gaji saya senilai 3 juta krn ada pembatalan polis nasabah. Dan peraturan yg tiba2 muncul tidak sesuai dgn apa yg ada dlm kontrak kerja."

Team Leader/Manager (Current Employee) says

"AIA provide no work life balance as line management always push people to extend their working hour everyday. As one of the team leader in AIA, my view to the employee, they are drain. Really not recomended to this company"

Company Secretarial Assistant - Group Legal (Former Employee) says

"Bad cultures and team head with no management skills. She didn't care of her team and made lots of gossips during the day. Waste people's valuable time to listen her gossips."

Executive (Current Employee) says

"Full of blame games,No team work,Manipulative,No appreciation, No professionalism. Very long hours at least 12 hours averagely daily because old-school minded bosses who think a productive staff should work long hours when they spent their days talking & talking but seldom walk the talks. Talks involved non-work related that waste people time."

officer/ cashier (Former Employee) says

"They seek for unprofessional managers for branches, even the ones blacklisted in other insurance companies have been taken, just to increase business. Because of this other employees are unable to follow the rules and regulations in the company, and if anything goes wrong due to the managers fault, we are been blacklisted. So before hand I had to leave the place. And I recommend working in the head office, but not in branches. Never recommend anyone.If night shift you get Rs. 300.00 for employees. Wealthplanners only get commissionEvery end of the month only we should work late night."

DEPUTY MANAGER (Former Employee) says

"* Nothing much to learn * Promise profile but due to politics reason, did not materialise it * Staff benefits is good * Salary is good"

Coordinador Salud Ocupacional (Former Employee) says

"Durante la mayoria de los dias se debia revisar documentación de contratistas, visitas a campo a los diferentes frentes de trabajo, en esta experiencia aprendi sobre manejo de personal, manejo de personal el cual tiene un bajo nivel de educación y formación, hablar en publico y manejo proyectos de gran nivel. el ambiente de trabajo se tornaba un poco pesado debido a los tiempos de permanencia en el proyecto y el manejo de campamentos, en general se trabajaba en equipo.alimentación, viviendaPresión sobre el empleado por parte del personal de oficina principal, falta de acompañamiento adecuado en los proyectos"

Associate (Former Employee) says

"有番工無收工, 夠鐘放工但又要等其他同事做計完價錢,自己先可以做埋個job, 食飯時都被人叫做野,主管只會叫你做 但佢完全唔識做。人人番工唔準時,個個遲番又遲走。正常時間唔做野,加班先來做, turn over 60% above可以唔準時番工, 食2個鐘午飯無咩人做得長, 有問題搵唔到人問, 個個都係新人"

TeleSales Representative (Telesales in Insurance) says

"- Forced to work extra hours with no extra pay and make it compulsory to join work on four Saturdays in a month. - Able to learn more on types of Insurance. - The higher management was all fine just the Team Leaders make it hard for the team members. - Able to generate sales atleast 1-3 per day.NonWorking Hours"

Admin Assistant (Former Employee) says

"Daily mundane job that requires low to no skills. Employees there are strict and mistreats 'temporary' full timers. Other than that, it was interesting to learn of certain job scopes and what it entails."

Administrative (Former Employee) says

"That is nothing speacial in this company nothings to learn and the first day i work that don't have any people in the office to teach me! They write down note and ask me to do"

Assistant Manager - Group Internal Audit (Former Employee) says

"The people overall are nice. However, poor management structure making the environment very political and bureaucratic. Everyone seemed to be money driven. The hardest part of the job is the lack of work life balance and good employee healthcare and benefits. The company seemed to seek profits off from its own employees by selling its own products and mandate employees to purchase 5% of the salary for MPF.Free promotional items such as cups/t-shirts/cupcakesLong hours with lack of rewards"

Secrerary (Current Employee) says

"Flexible working time..I learned a lot of new things regarding insurance. Good management system.My co-workers all very helpful and cheerful.The hardest part of my job is I'm always will be busy and I have to deal with all type of client. The most enjoyable part of my job is I can meet up with lot of people and from them I can sharpen my knowledge.Health care"

Receptionist (Former Employee) says

"Relatively stress free work environment. Friendly colleagues which makes going to work something to look forward to. However, management is not something to be desired.steady work hourshardly any benefits"

Sales Consultants (Former Employee) says

"I don't like being an Insurance broker after a few years at Insurance company. My clients feel hard to make a long- life payment. I like to be a furniture sales as people feel happy while they purchase budget & quality funirure."

秘書 (Former Employee) says

"某管理層只會追數, 沒有人性。公司同事友善,守望相助,公司制度還可, 保障大,福利多,有不同活動輕鬆。"

Clerical gred 2 (Current Employee) says

"i am willing to work with team who are able to work together with me. I am studying acca for a reason to learn more and gain my knowledge in accounting. I am looking for a job that relates to my study and that will help me. For my better future."

Assistant Manager, Consumer Marketing (Former Employee) says

"Beware of bosses who do not have sufficient knowledge and know how. A lot of politics and bad leadership. Working level people are very competent but not always recognised."

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